Hospitality: Landmark Senior Living & Destinations By Sue at BCBC meeting.

Sue Delaney grew up in Middleboro, MA with one brother and sister and worked at family owned local restaurant. She received her AD from Massasoit Community College in Business, and finished with her BA in Travel and Tourism from Johnson and Wales University in 1995.

Employed by Collette Vacations for 16 years as an Inside Sales Call Center Supervisor, Sue specialized in Visas and all the requirements necessary for each tour as well as implementing a “Help Desk” (FAQ) for inside and outside sales departments to utilize in their daily business. She traveled extensively and became knowledgeable of many destinations while employed by Collette Vacations: Australia, Africa, China, Italy, South America and Portugal just to name a few. She learned from the best and knew she could offer something to people who did not have the time or energy to search for a vacation.  More importantly, Sue had handled all customer service issues with travel agents and direct clients. In 2009, she decided to go “on her own” as Destinations By Sue.  She ultimately wanted to provide personalized service, experience, and special attention to detail for people planning their vacations.

As a Certified Travel Expert in many areas, Destinations By Sue has had success in aspects from group travel (100+ more people) to destination weddings.

You can also find Sue at Crew Cuts in Swansea were she works part-time as a receptionist…multi-tasking at its best!

A resident of Swansea, MA for 30 years; 26 of those married to Bill Delaney a Sergeant with the Massachusetts State Police. One son Patrick, 22, a recent graduate of Sacred Heart University in Fairfield, CT, and a step-son Billy, 30, along with a wonderful daughter-in-law Meghan who were recently married.

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Crystal Austin has been the Marketing Associate at Landmark Senior Living Community for just over a year, a position she fell into, as her main background has been in healthcare. Crystal has not only been a Certified Nursing Assistant for 14 years, but she also holds a Dementia Care Specialist Certification through the Alzheimer's Association. She moved to Fall River roughly two years ago and continues to be pleasantly surprised by all of it's "nooks and crannies".

Crystal is an avid reader, her favorite authoress being Jane Austen (no relation) and she enjoys the beach (under her shade umbrella and 30 coats of SPF 100). She also enjoys dancing, sky diving, rock-climbing, writing, horseback riding and a plethora of other activities.

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